Terms of Use

Last updated: July 14, 2026 · Version 2026-07-14.2

These Terms of Use ("Terms") are a binding legal agreement between you and SHOPWITHIVAN LLC, a Virginia limited liability company, doing business as ("d/b/a") NaviACO ("NaviACO," "NaviForms," "we," "us," "our") that governs your access to and use of the naviforms.com website and the form-request experience it provides (the "Site"). NaviForms is the intake front door for our automated-checkout operations ("ACO") service, which is governed by its own ACO Service Terms of Service.

PLEASE READ THESE TERMS CAREFULLY. THEY INCLUDE A BINDING ARBITRATION AGREEMENT, A CLASS-ACTION AND JURY-TRIAL WAIVER (SECTION 19), AND LIMITATIONS ON OUR LIABILITY (SECTIONS 14–15). By signing in, requesting a form, or submitting a form you are directed to, you acknowledge that you have read, understood, and agree to be bound by these Terms, the Privacy Policy, and the ACO Service Terms of Service. If you do not agree, do not use the Site.

1. Eligibility

You must be at least 18 years old (or have verifiable parental/guardian consent), be able to form a legally binding contract, and not be barred from using the Site under applicable law. By using the Site, you represent and warrant that you meet these requirements; that all information you provide is accurate, current, and complete; and that you are not located in, under the control of, or a national or resident of any country or person subject to U.S. embargo or sanctions (including any U.S. Treasury OFAC list). The Site is intended for users in the United States; we make no representation that it is appropriate or available elsewhere.

2. Access & sign-in

• Access to the Site is granted through a third-party sign-in provider (Discord) and is limited to accounts that are authorized to use the service. We may condition, limit, suspend, or revoke access at any time, including based on your account standing, eligibility, or risk.
• You are responsible for maintaining the confidentiality and security of your sign-in credentials and your third-party account, and for all activity that occurs under your account.
• One account per person. You may not share, sell, transfer, or let anyone else use your account or the forms issued to you.
• Notify us promptly at shopwithivanco@gmail.com of any unauthorized use or suspected compromise of your account. We are not liable for losses arising from your failure to safeguard your credentials.

3. What the Site does

The Site lets an authorized, signed-in user request a dedicated signup form for a supported retailer and receive a link to complete it. Forms are issued on a per-user basis. The information you enter into a form is collected to set up and operate the ACO service on your behalf and is handled as described in the Privacy Policy and the ACO Service Terms of Service. The Site is a request-and-delivery surface; it is not where you manage billing or checkouts. If there is a conflict between these Terms and the ACO Service Terms of Service regarding the ACO service, the ACO Service Terms of Service control for that subject matter.

4. Beta / evolving service — provided "as is"

The Site is offered on an "as is" and "as available" basis and may be in a beta or evolving state. Features may change, break, be delayed, added, or removed, and issued forms may expire, be reissued, or be revoked. We do not warrant that the Site or any issued form will be uninterrupted, timely, secure, accurate, complete, error-free, or continuously accessible. Any reliance on the Site is at your own risk.

5. License & intellectual property

Subject to these Terms, we grant you a limited, personal, revocable, non-exclusive, non-transferable, non-sublicensable license to access and use the Site and any form issued to you, solely for your own permitted signup. We and our licensors retain all right, title, and interest in and to the Site, including all software, content, branding, trademarks, designs, and the form templates and issuance system. Except as expressly permitted, you may not copy, modify, distribute, sell, lease, reverse engineer, decompile, scrape, or create derivative works of any part of the Site, and no rights are granted except as expressly stated.

6. Forms issued to you

• A form issued to you is personal to your account. Do not share, forward, post, resell, or distribute your form link, and do not submit another person's information through it or your information through someone else's.
• We may expire, deactivate, reissue, or revoke any issued form at any time, including for security, abuse-prevention, service-integrity, or operational reasons.
• Do not attempt to enumerate, harvest, mass-generate, scrape, or automate the request or submission of forms, or to access forms that were not issued to you.
• You are responsible for the accuracy of what you submit. Submitting information you are not authorized to provide (see the ACO Service Terms of Service) is prohibited and may result in termination.

7. Changes to features and access

We may, at any time and in our sole discretion, add, modify, restrict, suspend, discontinue, or remove any feature, function, form, or content of the Site, and limit or revoke access to any feature or to the Site as a whole, with or without notice, and may impose or change usage limits. We are not liable to you or any third party for any modification, suspension, or discontinuation of the Site or any feature or form.

8. Fees, subscriptions & auto-renewal

• Use of the Site to request and submit forms is currently offered at no separate charge. Fees for the ACO service itself — including Pay After Success (PAS) fees — are charged and governed under the ACO Service Terms of Service, including its payment-authorization, invoicing, dynamic-pricing, refund, and no-chargeback provisions.
• Some Site features are, or may become, paid, and features currently free may be converted to paid on a going-forward basis. Before you incur a new or increased charge, we will present the price, the billing frequency, what the charge is for, and how to cancel, and — where required by law — obtain your affirmative consent.
• Where a feature is offered on a recurring (subscription) basis, it renews automatically at the then-current price until you cancel, and you authorize us (through our payment processor) to charge your payment method for each renewal. We will disclose renewal terms clearly and conspicuously before you subscribe, send any renewal or price-change notices required by law, and let you cancel at any time through the Site or by emailing shopwithivanco@gmail.com; cancellation stops future renewals and takes effect at the end of the current billing period.
• Payments are processed by a third-party payment processor; by paying you also agree to that processor's terms. Except where required by law or expressly stated, fees are non-refundable, and you are responsible for applicable taxes.

9. Acceptable use

You agree not to, and not to attempt to, and not to permit others to:

• access, or try to access, data, accounts, forms, or areas of the Site that are not yours, or circumvent, probe, or interfere with any access-control, authentication, rate-limiting, issuance, or security mechanism;
• reverse engineer, decompile, scrape, crawl, or use automated means to access the Site or to enumerate, harvest, or mass-generate forms, except as we expressly permit;
• copy, resell, sublicense, or commercially exploit the Site, its content, or its form system without our written permission;
• upload or transmit malware, or unlawful, infringing, deceptive, harassing, or harmful content;
• provide false, inaccurate, or misleading information, or impersonate any person or entity;
• interfere with, overload, or disrupt the Site or its infrastructure; or
• use the Site in violation of any law, any third party's rights, or any retailer's or platform's terms.

We may investigate suspected violations and take any action we deem appropriate, including removing content, revoking forms, and suspending or terminating access, with or without notice.

10. Your content & feedback

• You retain ownership of the information you submit ("Your Content"). You grant us a worldwide, non-exclusive, royalty-free, sublicensable license to host, store, process, transmit, display, and use Your Content as necessary to operate, provide, secure, support, and improve the Site and the ACO service, and as described in our Privacy Policy. You represent that you have the rights necessary to submit Your Content and that it does not violate these Terms or any law.
• If you send us suggestions or feedback, you grant us a perpetual, irrevocable, royalty-free license to use it for any purpose without obligation to you.
• We may create and use aggregated or de-identified data (which does not identify you) for any lawful purpose.

11. Assumption of risk & acknowledgments

You understand and agree that the Site is the intake for an automated-checkout and reselling-adjacent service that carries inherent risks, and you knowingly and voluntarily assume those risks, including that: automated purchasing and the use of your retailer accounts and payment methods may be restricted by, or violate the terms of, third-party retailers or platforms, and may result in cancelled orders, account limitations or bans, declined payments, or losses; product availability, prices, resale value, and market values are not guaranteed and may change or go to zero; and outcomes depend on third parties outside our control. You are solely responsible for ensuring your own use, accounts, and conduct comply with all applicable laws and third-party terms. This Section supplements the assumption-of-risk and disclaimer provisions of the ACO Service Terms of Service.

12. Third-party services & links

The Site relies on third-party providers — including, by category, a sign-in/identity provider, hosting and infrastructure providers, and a secure form and data-collection provider — and directs you to complete forms hosted by such a provider. We do not control and are not responsible for third-party services, their content, availability, or practices, and their terms and privacy policies apply to your use of them. The Site may also link to retailer websites and other third-party services.

13. Disclaimers

TO THE FULLEST EXTENT PERMITTED BY LAW, THE SITE, ALL ISSUED FORMS, AND ALL CONTENT ARE PROVIDED "AS IS" AND "AS AVAILABLE," AND WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT, AND ANY WARRANTY THAT THE SITE WILL BE UNINTERRUPTED, SECURE, ACCURATE, OR ERROR-FREE. We are not responsible for losses arising from your purchasing, checkout, reselling, or retailer activity, or from decisions you make based on information shown on the Site. Some jurisdictions do not allow the exclusion of certain warranties, so some of the above may not apply to you.

14. Limitation of liability

TO THE FULLEST EXTENT PERMITTED BY LAW, IN NO EVENT WILL NaviACO OR ITS OPERATORS, MEMBERS, OR PERSONNEL BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR LOST PROFITS, REVENUES, DATA, GOODWILL, OR RESALE VALUE, ARISING OUT OF OR RELATING TO THE SITE, EVEN IF ADVISED OF THE POSSIBILITY AND EVEN IF A REMEDY FAILS OF ITS ESSENTIAL PURPOSE. OUR TOTAL AGGREGATE LIABILITY FOR ALL CLAIMS RELATING TO THE SITE WILL NOT EXCEED THE GREATER OF (A) THE AMOUNTS YOU PAID US FOR THE SITE IN THE TWELVE (12) MONTHS BEFORE THE CLAIM, OR (B) US $100. Some jurisdictions do not allow certain limitations, so some of the above may not apply to you. These limitations are a fundamental basis of the bargain between you and us.

15. Indemnification

You agree to defend, indemnify, and hold harmless SHOPWITHIVAN LLC and its operators, members, and personnel from and against any claims, damages, liabilities, losses, costs, and expenses (including reasonable attorneys' fees) arising out of or relating to your use of the Site, Your Content, your violation of these Terms or any law or third-party right (including any retailer's or platform's terms), or your retailer, checkout, payment, or reselling activity.

16. Suspension & termination

We may suspend or terminate your access to the Site and revoke any issued form at any time, with or without notice, including for suspected violation of these Terms, risk to the Site or others, or where required by law. You may stop using the Site at any time. On termination, the licenses granted to you end, and outstanding obligations (including amounts owed under the ACO Service Terms of Service) survive. Sections that by their nature should survive — including 10–15, 17, and 19–21 — survive termination.

17. Communications & consent

By using the Site and the ACO service, you consent to receive transactional and service communications from us via Discord and email to the address on file (including form-issuance, security, and account notices, and — for the ACO service — checkout notifications and invoice/payment reminders). These are part of the service and you may not opt out of them while you have an active account or outstanding balance. If you provide a phone number and we offer SMS/text communications, you consent separately to those where required, and standard message/data rates may apply; you can opt out of non-transactional texts by replying STOP. You may opt out of optional marketing messages at any time.

18. Changes to these Terms

We may update these Terms from time to time. When we make material changes, we will update the version and date above. Changes are effective when posted (or on any later stated date). Your continued use after changes take effect constitutes acceptance.

19. Dispute resolution — arbitration, class-action & jury-trial waiver

PLEASE READ THIS SECTION CAREFULLY. IT AFFECTS YOUR LEGAL RIGHTS, INCLUDING YOUR RIGHT TO SUE IN COURT AND TO HAVE A JURY TRIAL.

• Informal resolution first. Before starting an arbitration or other proceeding, you agree to first contact us at shopwithivanco@gmail.com with a written description of the dispute and to negotiate in good faith for at least sixty (60) days. This is a condition precedent to bringing a claim.
• Binding arbitration. If we cannot resolve a dispute informally, you and NaviACO agree that any dispute, claim, or controversy arising out of or relating to these Terms or the Site (a "Dispute") will be resolved exclusively by final and binding arbitration on an individual basis, administered by the American Arbitration Association (AAA) under its Consumer Arbitration Rules, and not in court, except as stated below. This agreement to arbitrate is governed by the Federal Arbitration Act.
• Delegation. The arbitrator (not any court) has exclusive authority to resolve any dispute about the interpretation, applicability, enforceability, or formation of this arbitration agreement — except that a court decides the enforceability of the Class-Action & Jury-Trial Waiver below.
• Class-action & jury-trial waiver. YOU AND NaviACO AGREE TO BRING CLAIMS ONLY IN AN INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY CLASS, COLLECTIVE, CONSOLIDATED, OR REPRESENTATIVE PROCEEDING, AND EACH WAIVES ANY RIGHT TO A JURY TRIAL. The arbitrator may not consolidate more than one person's claims or preside over any class or representative proceeding. If this waiver is found unenforceable as to a particular claim, that claim (and only that claim) will proceed in court.
• Mass-arbitration / batching. If twenty-five (25) or more similar arbitration demands are filed by or with the coordination of the same or coordinated counsel, the demands will be administered in staged batches of up to fifty (50) at a time (with any applicable bellwether procedures the administrator provides), and applicable limitations periods are tolled for demands awaiting their batch.
• Small-claims & injunctive-relief carve-outs. Either party may bring an individual claim in small-claims court if it qualifies, and either party may seek injunctive or equitable relief in a court of competent jurisdiction to protect intellectual-property or confidentiality rights.
• 30-day opt-out. You may opt out of this arbitration agreement by emailing shopwithivanco@gmail.com within thirty (30) days of first accepting these Terms, with your name and account, and the words "Arbitration Opt-Out." Opting out does not affect any other part of these Terms.
• Time to file. To the extent permitted by law, any Dispute must be filed within one (1) year after it arises, or it is permanently barred.

20. Governing law & venue

These Terms are governed by the laws of the Commonwealth of Virginia, United States, without regard to conflict-of-laws rules. Subject to the arbitration agreement above, any permitted court action must be brought exclusively in the state or federal courts located in Virginia, and you consent to their personal jurisdiction and venue. Nothing in these Terms limits rights you cannot waive under applicable law.

21. General

• Assignment. You may not assign these Terms without our prior written consent; we may assign them freely. These Terms bind permitted successors and assigns.
• Severability. If any provision is held invalid or unenforceable, it will be modified to the minimum extent necessary or severed, and the remaining provisions stay in effect.
• No waiver. Our failure to enforce any provision is not a waiver of it.
• Force majeure. We are not liable for any failure or delay caused by events beyond our reasonable control (including acts of God, outages, retailer or platform changes, anti-bot measures, payment-processor or telecommunications failures, and government actions).
• Notices. We may give notice through the Site, email, or Discord. Legal notices to us should be sent to shopwithivanco@gmail.com (and to SHOPWITHIVAN LLC, [add registered mailing address before public launch], Virginia, United States).
• No third-party beneficiaries; headings. These Terms create no third-party-beneficiary rights, and headings are for convenience only.
• Entire agreement. These Terms, together with the Privacy Policy and the ACO Service Terms of Service, are the entire agreement between you and NaviACO regarding the Site and supersede all prior agreements on that subject.

22. Who you're contracting with & contact

The Site and the ACO service are operated by SHOPWITHIVAN LLC, a Virginia limited liability company, doing business as ("d/b/a") NaviACO. For questions about these Terms, to exercise a right, or to give notice, contact NaviACO support — email shopwithivanco@gmail.com, or contact n9vi on the NaviACO Discord server.